TCR

Privacy Policy

Last updated: March 31, 2026

1. Introduction

TCR CG, PLLC ("TCR," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the TCR Projects client portal ("Portal") accessible at tcrprojects.com.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, phone number, and company affiliation provided during account creation.
  • Project Data: Information related to your construction projects, including documents, photos, schedules, inspection reports, and communications uploaded or shared through the Portal.
  • Usage Data: Log data, device information, browser type, IP address, pages visited, and interactions with the Portal.
  • Authentication Information: Credentials and session data managed through our authentication provider (AWS Cognito).

3. How We Use Your Information

  • To provide, maintain, and improve the Portal and its features.
  • To manage your account and provide customer support.
  • To send project-related notifications and updates.
  • To ensure the security and integrity of the Portal.
  • To comply with legal obligations and enforce our terms.

4. Data Storage and Security

Your data is stored securely using Amazon Web Services (AWS) infrastructure, including AWS S3 for file storage and AWS Cognito for authentication. We implement industry-standard security measures including encryption in transit (TLS) and at rest to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate the Portal (e.g., AWS, Airtable) under strict confidentiality agreements.
  • Project Stakeholders: With other authorized users on shared projects, limited to project-relevant information.
  • Legal Requirements: When required by law, regulation, or legal process.

6. Cookies and Tracking

The Portal uses essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies. Session cookies are necessary for the Portal to function and cannot be disabled.

7. Data Retention

We retain your account and project data for as long as your account is active or as needed to provide services. Upon account termination, we will delete or anonymize your data within 90 days, unless retention is required by law or for legitimate business purposes.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Object to or restrict processing of your data.
  • Data portability.

To exercise any of these rights, please contact us at the information provided below.

9. Children's Privacy

The Portal is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Portal after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

TCR CG, PLLC
Email: info@tcrcg.com